Tzanady

Shipping Methods

For all other accommodations please email company for further information.

All international shipping please email company for rates.

 

Ground
$5 flat rate

Easy Returns & Exchanges

Last updated March 29, 2018

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at tzanady@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the item, proof of purchase and return form, and mail your return to the following address:

all returns or exchanges made will need to approved by emailing the company contact email

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least sixteen (16) days from the receipt of your item to process your exchange. we will notify you by email when your return has been processed.

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(850) 218 - 0688 

tzanady@gmail.com

 

Last edit by: christina Jarvis
on ‎March‎ ‎29‎, ‎2018